Engagement Manager
Our client, a fast-growing advisory and technology firm in Toronto, Canada that helps organizations make smarter, data-driven decisions, are seeking a highly motivated Engagement Manager to act as the face of them in high-stakes client conversations. They are looking for someone with strong advisory and client relationship skills, ideally with experience in top consulting or advisory firms (e.g., McKinsey, BCG, Deloitte, Accenture). This role will be pivotal in managing senior client relationships, gathering requirements, advising on solutions, and ensuring seamless delivery through coordination with internal and external teams. Location: GTA preferred (open to US/Canada, remote possible) Employment Type: Flexible - can start as part-time or contract (10-20 hours/week) with the potential to expand into full-time. What You'll Do
- Serve as the primary point of contact for clients and strategic partners (e.g., Deloitte).
- Build and maintain trusted advisory relationships with senior stakeholders.
- Understand client needs, capture requirements, and translate them into actionable deliverables.
- Collaborate with internal functional and technical teams to ensure timely and high-quality execution.
- Provide strategic insights and recommendations, leveraging prior consulting/advisory expertise.
- Step in to directly execute client needs when appropriate (hands-on, not just coordination).
- Ensure availability and responsiveness in a fast-paced client-facing environment.
- Track project progress, manage risks, and provide regular updates to leadership.
- 5+ years of experience in management consulting, advisory, or client-facing engagement management.
- Previous experience as an Engagement Manager, Project Leader, or equivalent at firms like McKinsey, BCG, Bain, Deloitte, Accenture, or similar.
- Strong client management, advisory, and communication skills with executive presence.
- Ability to translate complex client requirements into practical solutions.
- Highly organized, proactive, and adaptable to changing client priorities.
- Availability to support clients in real time across US/Canada time zones.
- Bachelor’s degree required; MBA or advanced degree preferred.