Direct Support Professional - Remote Support Specialist for People with Intellectual and Developmental Disabilities - Full-Time 3rd Shift with Competitive Salary and Comprehensive Benefits

Join Our Supportive Team as a Direct Support Professional - Remote Support

Be part of a forward-thinking team that makes a difference in the lives of people with intellectual and developmental disabilities! We are seeking a compassionate and skilled Direct Support Professional - Remote Support to join our team. As a Direct Support Professional, you will provide technology-enabled support to individuals with intellectual and developmental disabilities, empowering them to increase their independence, enhance their quality of life, maintain their health and safety, and achieve their goals.

About Our Organization

Our organization is dedicated to providing innovative support services to people with intellectual and developmental disabilities. We believe in fostering a culture of inclusivity, respect, and empathy, and we are committed to making a positive impact in our community. Our team is passionate about delivering high-quality support services that enable individuals to live fulfilling lives.

Position Summary

As a Direct Support Professional - Remote Support, you will provide technology-enabled support to individuals with intellectual and developmental disabilities, primarily from a remote location, with some in-person support required as needed. You will work full-time on the 3rd shift and be responsible for monitoring the physical and emotional health of individuals, providing guidance on health, medication, safety, and daily living, and responding to safety concerns.

Key Responsibilities

• Monitor the physical and emotional health of individuals served, gather information, and communicate observations to verbal and written documentation.
• Provide guidance for individuals served in areas such as health, medication, safety, and daily living as outlined in their Individual Plans of Service (IPOS).
• Respond to all monitoring system alerts within proper time frames, understanding how to assess needs and prioritize responses if multiple alerts trigger at one time.
• Respond to safety concerns in-person as needed, including dispatching backup support when applicable.
• Engage in real-time, two-way communication with individuals served as needed to respond to requests for support, emergency help, or social interaction.
• Create accurate and timely records and submit a variety of reports, including but not limited to, incidents and daily progress.
• Ensure the privacy and dignity of individuals served and report any suspected abuse or neglect.
• Maintain confidentiality and respect the rights of individuals served.
• Encourage the use of enabling technology to address outcomes as stated in the IPOS whenever possible.
• Engage in the application of technology as a natural support for individuals served.
• Provide ongoing training to individuals served to engage them in the use of supportive technologies.
• Identify risk and behaviors that can lead to a crisis and use effective strategies to prevent or intervene in the crisis in collaboration with others.
• Provide in-person support, involving essential functions of a Residential Support Staff, including but not limited to: assisting in meal preparation, cleaning, small home repairs, and light residential maintenance duties, administering first aid and treatments, transportation to and from community locations using agency-owned or personal vehicles.
• Provide advocacy and empower individuals served to advocate for themselves.
• Attend meetings, trainings, and professional development opportunities as needed.
• Provide on-call support, including after hours, in a rotation with the supervisor.

Requirements and Qualifications

Essential Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree in a related field (e.g., human services, healthcare, education) preferred.
• 1-2 years of experience in a related field (e.g., direct support, caregiving, healthcare) required; experience working with individuals with intellectual and developmental disabilities preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills and ability to learn and use technology to support individuals served.
• Ability to maintain confidentiality and respect the rights of individuals served.

Preferred Qualifications:

• Certification in a related field (e.g., CNA, CPR/First Aid) preferred.
• Experience with enabling technology and supportive technologies preferred.
• Bilingual or multilingual skills preferred.

Skills and Competencies

To be successful in this role, you will need:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills and ability to learn and use technology to support individuals served.
• Ability to maintain confidentiality and respect the rights of individuals served.
• Empathy and compassion for individuals with intellectual and developmental disabilities.
• Problem-solving and crisis intervention skills.
• Ability to prioritize tasks and manage time effectively.

Career Growth Opportunities and Learning Benefits

We are committed to the growth and development of our employees! As a Direct Support Professional - Remote Support, you will have opportunities to:

• Participate in ongoing training and professional development.
• Advance in your career with our organization.
• Develop your skills and competencies in a supportive and inclusive environment.

Work Environment and Company Culture

Our organization is dedicated to creating a supportive and inclusive work environment that values diversity, equity, and inclusion. As a Direct Support Professional - Remote Support, you will work in a hybrid model, combining remote work with time in our office. You will be part of a team that is passionate about making a difference in the lives of individuals with intellectual and developmental disabilities.

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including:

• Competitive salary.
• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off.
• Opportunities for professional development and growth.

Conclusion

If you are a compassionate and skilled professional who is passionate about making a difference in the lives of individuals with intellectual and developmental disabilities, we encourage you to apply for this exciting opportunity! As a Direct Support Professional - Remote Support, you will have the chance to make a positive impact in your community, work in a supportive and inclusive environment, and grow in your career.

Don't hesitate to apply! We value a great attitude and a willingness to learn above all. Submit your application today!