Remote Customer Service Representative – (Work From Home Job) – Indeed Jobs US

Company sofa is currently seeking Remote Customer Service Representatives in Irvine, CA. This fully remote role is perfect for individuals who want a dependable work-from-home job while providing excellent support for a fast-growing organization.

This opportunity offers flexibility, competitive hourly pay, and full training — ideal for both newcomers to customer service and those with experience. If you live in Irvine and want remote work with growth potential, this is a great opportunity.

Key Responsibilities

• Handle customer inquiries through calls, emails, and chat.

• Provide updates on orders, resolve shipment issues, and ensure customer satisfaction.

• Log interactions in CRM systems with accuracy and professionalism.

• Coordinate with internal teams when needed.

• Represent the Company sofa brand with a positive attitude.

Job Requirements

• Must reside in Irvine, CA, or within the U.S.

• High school diploma or GED equivalent.

• Excellent communication and interpersonal skills.

• Self-motivated and able to work independently.

• Previous customer service experience is a plus but not required.

Job Benefits

• Fully remote position with Company-provided equipment.

• Pay range: $18 to $24 per hour.

• Paid training and onboarding.

• Health and dental benefits eligibility.

• Flexible work schedules.

How to Apply: Visit the Company sofa Careers page, search for “Remote Customer Service Representative,” and choose Irvine, CA as your location. Complete the application form and required assessments.