See all roles

Quality and Care Administrator

Work from home Full-time role Hiring

Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the latest advances in sensors and AI. We are a remote first company, but the company is based in Stockholm and has over 200 employees across Europe.

Administrative and Customer Care Responsibilities:

  • Collecting data from records and via phone calls with members
  • Collecting personal health information from our returning members
  • Co-ordinating the post scan processes and following up to ensure tasks are completed in a timely fashion
  • Allocating tasks that need to be completed by members of staff
  • Updating member summariesand information
  • Communicating with members about their post scan care process
  • Providing administrative support for rota management for staff
  • Requirements:

  • Ability to prioritise tasks in a fast paced environment
  • Strong and proven administrative skills including use of Microsoft 365 and Excel
  • Passionate about delivering a world class customer experience for Neko Health members
  • Professional communication style
  • Fluent in English both written and spoken
  • Great "can do " attitude
  • Additional Information

    This role is based in

    Manchester with a hybrid, remote and on-site working model. The induction period (2 weeks) is 100% on site.We offer a dynamic work environment with a high degree of autonomy and opportunities for professional growth. If you are passionate about delivering a world class customer experience, we’d love to hear from you!

    Apply to this Job

    You might like

    AMS Workday Certified Benefits Consultant

    Work from home Full-time role

    Manufacturing Maintenance Supervisor (Nights)

    Work from home Full-time role

    Experienced Remote Data Entry Specialist – Aviation Industry – Work From Home Opportunity

    Work from home Full-time role

    Experienced Remote Data Entry Specialist – Aviation Industry Leader

    Work from home Full-time role

    Experienced Part-Time Remote Data Entry Specialist – Airline Industry Data Management

    Work from home Full-time role

    Experienced Data Entry Specialist – Remote Opportunity for a Dynamic Team Player

    Work from home Full-time role

    Experienced Full Stack Pharmacy Technician – Patient-Centric Retail and Data Entry Expert

    Work from home Full-time role

    Experienced Full Stack Data Scientist – Web & Cloud Application Development for Walgreens Data Entry Jobs ||Remote||

    Work from home Full-time role

    Experienced Senior Data Scientist – Web & Cloud Application Development for Walgreens

    Work from home Full-time role

    Experienced Senior Analytics Engineer – Data Entry and Business Intelligence Solutions for Walgreens Medical Services Quality Improvement Program

    Work from home Full-time role

    Experienced Data Entry Operators – Join arenaflex's Dynamic Team

    Work from home Full-time role

    Senior Software Engineer

    Work from home Full-time role

    Experienced Virtual Assistant - Data Entry Specialist (Remote) at blithequark

    Work from home Full-time role

    Senior Web Developer, Marketing

    Work from home Full-time role

    Manager, Paid Social (International)

    Work from home Full-time role

    Experienced Home-Based Data Entry Typist – Remote Work Opportunity for Detail-Oriented and Tech-Savvy Individuals

    Work from home Full-time role

    Experienced Senior Analyst, Customer Experience (CX) – Crafting Data-Driven Insights for Exceptional Customer Experiences at arenaflex

    Work from home Full-time role

    Work From Home | Handwritten Notes Digitization...

    Work from home Full-time role

    Medical Collections Specialist

    Work from home Full-time role

    Experienced Live Chat Support Specialist – Remote Customer Service Representative

    Work from home Full-time role