Staff Engineer- SRE

Responsibilities:

• The Site Reliability Engineering (SRE) team is responsible for the reliability, scalability, stability and performance of systems and services.

• They work with cross-functional teams to design, build and maintain systems and they troubleshoot issues when they arise. They bridge the gap between development and operations teams.

• They work closely with business teams to define Service Level Objectives (SLO) and agreements (SLA) of critical systems. They also monitor and maintain the uptime of these systems in-line with the defined SLO’s and SLA’s.

• They deploy and manage monitoring tools to gain insights on system health and performance.

• They analyze performance, identify bottlenecks and implement solutions to improve a system’s scalability and latency durations.

• They develop scripts, implement tools and automation frameworks to reduce the manual intervention efforts of deployment, monitoring and scaling.

• They work with development teams for design and development of observability practices like logging, metrics, tracing, etc. They aim to diagnose and troubleshoot issues proactively.

• They create actionable alerts on monitoring systems to ensure rapid response for potential production incidents.

• They forecast resource needs and provision adequately for current and future demand.

• They design and execute “chaos experiments” to test system’s failure resiliency.

• They own, define and implement the Disaster Recovery (DR) processes for systems.

• They also conduct planned and unplanned mock DR drills to test for response preparedness during production incidents.

• They ensure that security best practices are followed and implemented during design and operations of systems.

• They also own and maintain documentation of processes, playbooks, and systems.

• They publish KPI reports and other system health updates on a regular basis to the business.

Requirements:

• Must-have - Bachelor's degree, preferably in CS or a related field, or equivalent experience

• Must-have - 12+ years of overall IT experience

• Must-have - 7+ year of proven work experience as a Senior Site Reliability Engineer or a similar position.

• Must-have - 5+ years of AWS Cloud experience with AWS Certified DevOps Engineer or SysOps or Security etc.

• Must-have - AWS experience - 3+ years’ experience with using a broadrange of AWS technologies (e.g. EC2, RDS, ELB, S3, VPC, CloudWatch & Monitoring Tools) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security.

• Must-have - 2+ year of experience in CDN and/or Cache systems like Fastly, Akamai, CloudFront, etc.

• Proven Understanding & strong experience with Cloud deployments ( AWS / Docker/ Kubernetes)

• Knowledge on provisioning IAC Tools like Terraform, Chef, Ansible, Shell, groovy, python, etc.

• Experience with monitoring systems such as CloudWatch, NewRelic, Datadog/Splunk, ELK stack.

• Experience managing cloud network resources (AWS Preferred) such as CloudWatch,

• VPC, URL proxies, private link, DNS, ACLs, firewalls, and C2S access points.

• Platform or Application Engineering and Operational Knowledge in any of the CI/CD tooling like GitHub Actions, Jenkins, etc.

• Experience in other tooling Technologies like JIRA, Bitbucket, Jenkins, Fortify, SonarQube, Nexus, Nexus IQ

• Experience with configuration automation tools like Puppet/Ansible/Chef/Salt

• Scripting Skills: Strong scripting (e.g. Bash & Python) and automation skills.

• Operating Systems: Windows and Linux system administration.

• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues

• Strong attention to detail. Excellent verbal and written communication skills. Strong documentation skills.

Good To Have:

• Experience with Terraform/Ansible/Chef/Puppet

• Experience with GitHub Actions

• Experience with CloudFront, Fastly

• Oversees team members performing these functions

• Anticipates problems and future technical needs and takes necessary steps to address issues.

• Work primarily in server side technologies and comfortable with client side whenever required

• Enthusiastically follow technology trends, software engineering best practices and technologies

Perks:

• Day off on the 3rd Friday of every month (one long weekend each month)

• Monthly Wellness Reimbursement Program to promote health well-being

• Paid paternity and maternity leaves

• Must-have - Bachelor's degree, preferably in CS or a related field, or equivalent experience

• Must-have - 12+ years of overall IT experience

• Must-have - 5+ years of AWS Cloud experience with AWS Certified DevOps Engineer or SysOps or Security etc.

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Originally posted on Himalayas