Experienced Operations Support Coordinator – Remote Work Environment with Competitive Salary and Benefits

About CVS Health

CVS Health is a leading healthcare company that is dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we strive to make healthcare more personal, convenient, and affordable. At CVS Health, we believe that our employees are the key to achieving our mission, and we are committed to creating a work environment that is inclusive, supportive, and empowering.

Job Purpose and Summary

We are seeking a highly organized and detail-oriented Operations Support Coordinator to join our team. The ideal candidate will be responsible for ensuring the smooth and efficient operation of our team, providing strong proactive communication support, and creating a professional atmosphere that improves efficiency. This role requires adaptability in a fast-paced and evolving work environment, where priorities and demands may change frequently.

Key Responsibilities

• Organize, schedule, and prepare documents for meetings and events
• Manage and maintain department resources
• Identify opportunities to improve business policies and processes
• Provide strong proactive communication support to senior leadership team
• Think critically and communicate effectively to resolve issues and seek clarification from colleagues and supervisors as needed

Essential Qualifications and Functions

The ideal candidate will have the following qualifications and functions:

• 2+ years of experience demonstrating the ability to develop strong relationships with cross-functional teams and departments
• 2+ years of applying critical thinking, analytical, and problem-solving skills, and demonstrating a detail-oriented workstyle
• 2+ years of applying excellent written and verbal communication skills
• 2+ years of experience with prioritizing and managing multiple tasks on a regular basis with a high level of detail
• 2+ years of experience with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications
• 3+ months of exposure to driving solutions to challenging customer or internal situations autonomously and understanding when to raise risk and inform relevant stakeholders
• 2+ years of being a motivated self-starter with the ability to work independently with limited direction and supervision
• Demonstrated clear and concise communication skills (written and verbal) with large audiences (e.g., departments, leaders)

Preferred Qualifications

The ideal candidate will also have the following preferred qualifications:

• 3+ years of experience executing and processing invoices, or related administrative/clerical work
• 3+ years of demonstrated experience with cross-team collaboration or external business partners and clients
• 3+ years of experience of baseline reporting using PowerPoint or similar design and development tools
• 1+ years of experience working with WFM industry standard software (Verint, IEX, etc.)
• Exposure to analyzing KPI trends and results, & dissemination designed for executive level leadership (VP & above)
• Exposure to project management processes and/or software
• Prior call center or customer service experience
• Exposure to PowerBI

Career Growth Opportunities and Learning Benefits

At CVS Health, we believe that our employees are the key to achieving our mission, and we are committed to creating a work environment that is inclusive, supportive, and empowering. We offer a range of career growth opportunities and learning benefits, including:

• Professional development courses and training programs
• Opportunities for advancement and career growth
• A supportive and inclusive work environment
• Access to industry-leading technology and tools
• Competitive salary and benefits package

Work Environment and Company Culture

Our work environment is fast-paced and evolving, with priorities and demands changing frequently. We are a team-oriented organization that values collaboration, innovation, and customer service. Our company culture is built on our core values of collaboration, innovation, caring, integrity, and accountability.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Term life insurance plan
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Discount programs with participating partners
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application through our website, and we will review your qualifications and experience. We look forward to hearing from you!