Experienced Technical Specialist - Datacom: Join blithequark's Dynamic Telecom Services Team

Are you a highly skilled and motivated individual with a passion for technology and datacom? Do you thrive in fast-paced environments where no two days are the same? Look no further! blithequark is seeking an experienced Technical Specialist - Datacom to join our dynamic Telecom Services team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our video and interactive systems across Walt Disney World (WDW).

About blithequark

blithequark is a leading provider of innovative solutions and services that transform the way people live, work, and play. Our company is built on a foundation of creativity, collaboration, and a passion for excellence. We are committed to delivering exceptional experiences that exceed our customers' expectations. Our team of experts is dedicated to staying at the forefront of technological advancements, ensuring that our solutions are always cutting-edge and effective.

The Telecom Services Team

Our Telecom Services team is responsible for designing, implementing, and maintaining the complex network infrastructure that supports our video and interactive systems across WDW. We work closely with various stakeholders, including resort designers, facilities management, and other technical teams, to ensure seamless integration and optimal performance. As a Technical Specialist - Datacom, you will be an integral part of this team, working on a wide range of projects that require technical expertise, problem-solving skills, and a keen eye for detail.

Key Responsibilities

As a Technical Specialist - Datacom, your primary responsibilities will include:

• Providing field support and maintenance for video servers and programming, video or interactive hardware installations, and stock management
• Collaborating with internal teams to design, implement, and maintain video and interactive systems across WDW
• Troubleshooting and resolving technical issues related to video and interactive systems
• Conducting site surveys and assessments to identify areas for improvement
• Developing and implementing solutions to optimize system performance and efficiency
• Collaborating with vendors and suppliers to ensure timely delivery of equipment and services
• Maintaining accurate records and documentation of system configurations, maintenance, and repairs
• Participating in on-call rotations to provide 24/7 support for critical systems

Essential Qualifications

To be successful in this role, you will need:

• 3+ years of experience in the AV/IT industry, with a strong understanding of video and interactive systems
• 3+ years of experience in network engineering and management, with a focus on datacom and telecommunications
• Strong knowledge of Microsoft Office, SAP Workplace, and Service NOW
• Familiarity with various video and audio merchant applications (Sonify, QSC, Crestron, IOT, Synamedia, Genetec, SevOne, Forward Organizations, Splunk, Zabbix, Infoblox, etc.)
• Experience with big business video distribution, sustainment, and execution
• Strong understanding of network security principles and industry best practices
• Knowledge of investigation and reporting tools like Scene, Power BI
• Proven ability to manage competing priorities and meet deadlines
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Willingness to work flexible hours, including weekends and evenings as required

Preferred Qualifications

While not required, the following qualifications would be highly desirable:

• 3+ years of experience in the AV or IT industry, with a focus on video distribution, encoding, audio mixing, and IOT devices
• 3+ years of experience in network engineering and management, with a focus on datacom and telecommunications
• Familiarity with various security and organization certifications (e.g., CompTIA Security+, CISSP)
• Experience with vendor-related certifications and training (e.g., QSC, Synamedia, Cisco)

Education

A Bachelor's Degree in a related field, such as software engineering, video technology, data systems, engineering, mathematics, data analysis, or other related logical or technical discipline, is required. Alternatively, relevant certifications or work experience may be considered.

Benefits

As a remote worker, you will enjoy the flexibility of working from your preferred location, eliminating the need for a daily commute and allowing you to establish a comfortable workspace. You will also have access to a range of benefits, including:

• Competitive compensation and benefits package
• Remote work adaptability
• Balance between fun and serious activities
• Cutthroat compensation
• Medical benefits
• Retirement plans
• Paid time off (PTO)
• Professional development opportunities
• Investment opportunities or value
• Execution rewards
• Remote work hardware
• Adaptable hours
• Employee assistance programs (EAPs)
• Employee discounts
• Wellness programs
• Remote team building

How to Apply

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application through our website. We look forward to hearing from you! Apply Job! Apply for this job