Portfolio Property Manager

About the Role: The Portfolio Property Manager is responsible for the day-to-day management and oversight of multiple residential communities, including condominiums, cooperatives, and homeowners associations (HOAs). This role serves as the primary liaison between the Board of Directors, residents, vendors, and the management company, ensuring that each property operates efficiently, remains in compliance with governing documents, and maintains strong financial and physical health.

• Salary: $60-$65K
• Location/Schedule: 
  • Need to reside in NY
  • Flexible schedule - You decide if you want to be in the office or work remotely!
  • Mandatory In-person client meetings as needed

Additional Information: This position typically involves travel between communities, attendance at evening meetings, and the ability to manage multiple priorities under tight deadlines. The ideal candidate is proactive, detail-oriented, and skilled at building strong relationships with boards, residents, and vendors.

Responsibilities

1. Board & Community Relations

• Serve as the main point of contact for Boards of Directors and residents.
• Prepare and distribute meeting agendas, board packages, minutes, and management reports.
• Attend and facilitate board meetings, annual meetings, and special meetings as needed.
• Advise boards on operational, financial, and policy matters in accordance with governing documents and applicable laws.

2. Financial Management

• Oversee the preparation and implementation of annual operating budgets and reserve schedules.
• Review monthly financial statements, track expenditures, and monitor delinquencies.
• Coordinate special assessments, capital project funding, and loan processes where applicable.
• Ensure timely vendor payments and support accurate record keeping.

3. Operations & Maintenance

• Supervise daily property operations, ensuring common areas, facilities, and infrastructure are well-maintained.
• Coordinate and oversee service contracts (e.g., landscaping, snow removal, trash, security, pool services).
• Solicit bids, review proposals, and make recommendations to the board for vendor selection.
• Schedule and oversee capital improvement projects, preventive maintenance, and inspections.

4. Compliance & Administration

• Ensure compliance with association governing documents, state/local regulations, and insurance requirements.
• Issue violation notices, follow up on compliance matters, and assist boards with enforcement procedures.
• Maintain accurate records of meetings, contracts, insurance policies, and legal correspondence.

5. Communication & Customer Service

• Respond to resident inquiries and complaints in a timely, professional manner.
• Prepare and distribute community notices, newsletters, and updates.
• Foster positive community relations and encourage resident engagement.

Qualifications

• Minimum 1–3 years of experience managing multiple residential communities (HOA/condo/co-op).
• Strong knowledge of property management practices, building systems, and community governance.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently and manage a diverse portfolio of properties efficiently.
• Proficiency in property management software, budgeting, and Microsoft Office Suite.
• CMCA, AMS, or similar professional certification preferred but not required.

Benefits

• Healthcare, Dental, and Vision Insurance
  • Employee contribution 
  • Benefits coverage after 3 months of employment 
• IRA Match after being employed for 2 consecutive years