Data Office Manager (United States)

About the position ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

Responsibilities

• Maintain an in-depth understanding and expertise in the US healthcare data landscape, including key data assets available at ZS and through our partnerships with data vendors
• Collaborate closely with ZS practices and client service team leaders to identify data needs, advise on viable data partners, determine engagement models with data partners, and related activities that contribute to the development of new ZS offerings, assets and solutions that leverage data
• Work collaboratively with the team to maintain positive relationships with data partners
• Serve as Subject Matter Expert to support teams in practice area innovation, client project proposals, client discussions, thought leadership, etc., where data expertise is needed
• Define and build long-term Data Office assets and offerings (new capabilities, frameworks, processes, and tools); and author thought leadership content
• Expand awareness, knowledge and usage of data partnerships within the firm; communicate use cases, facilitate training, create thought leadership documents, etc.
• Manage and collaborate with an extended team of diverse skill sets (knowledge management, technologists, business operations, etc.)
• Lead, hire, and develop local team members, setting and meeting high expectations, ensuring constant skill development
• Partner with the Senior Leadership team and oversee local project management i.e., Project planning, staffing management, people growth, etc.
• Mentor/coach junior members in the team
• Adhere and supervise team members' adherence to compliance standards in all activities

Requirements

• Bachelor's or master's with a quantitative focus such as Life Science, Physics, Business, Analytics with strong academic performance
• 10+ years of relevant job experience; prior experience in Data Strategy and Life Sciences, working with consultancy firms, life science companies, or healthcare data providers preferred
• Knowledge of healthcare data and experience of its practical applications (e.g. patient-level EHR, claims, omics, data and experience with RWD/RWE projects or omics data) preferred
• Empathy, adaptability, and high personal impact, with ability to develop and maintain senior relationships; Executive level oral and written communication skills
• Demonstrated ability to lead a team with consistently high standards, grow people, and collaborate successfully across geographies
• Ability to translate unstructured problems into actionable processes and approaches, and ensure execution by others
• Self-starter, with high motivation, maturity and personal initiative
• Discipline for planning and organizing tasks for self and the team; managing competing priorities, in a fast-paced context

Benefits

• ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development
• Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member
• We are committed to giving our employees a flexible and connected way of working
• A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week
• The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections

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