Care Manager of Behavioral Health job at Sun River Health in Bronx, NY

Title: Full Time - Care Manager of Behavioral Health - The Hub Location: Bronx United States Job Description: Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Patient Representative/Front Desk Receptionist to join our team supporting The HUB located in Bronx, NY site. The Behavioral Health Care Manager provides care management for specified CCBHC patients, Health Center patients, and community members in need of care management at Sun River Health. These patients may be referred by providers/clinical team; enrolled as a Behavioral Health CCBHC Program, be included in care management as part of a grant, insurance program or disease specific program. Links patients to preventive and primary health care services including care for: acute, chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations; and behavioral health or substance abuse programs as needed. This includes assistance with community resources, social services, and referrals. This position will be responsible for proper and timely documentation within eCW and any designated care management software, as well as communication with internal and external referral sources to capture services provided. Performs other duties as assigned on an as needed basis. Essential Duties and Responsibilities for a Care Manager of Behavioral Health: Conduct field visits to coordinate the care of patients. Participation in Behavioral Health CCBHC events to support services provided to patient populations and community members. Provide basic instruction/health education to clarify provider instructions, procedures and referral need. Assist patient in developing plans and community supports to overcome obstacles that would prevent them from receiving needed services/referrals. Follow up with Hospitals/ER upon notification of admission or discharge and coordinate with health care team to facilitate communication of the event and transition of care services, to include, but not limited to medication reconciliation with the health care team as per policy. Conduct client outreach and engagement activities at least monthly to evaluate for on-going emerging needs and to promote continuity of care and improved health outcomes. Consult with health care team to link patient to community/social services programs and entitlements: including application assistance; transportation assistance; translation services; housing services; self-help recovery and self-management programs as needed. Responsible for release of all necessary clinical information to specialist referral; tracks referral appointments and obtain consultant reports with appropriate consent for release of information and documents process in eCW per Sun River Health procedure and designated software for care management. Responsible for referring patients to needed services as directed by provider to support care plan/treatment goals, including medical/behavioral health Consult with multidisciplinary team on client’s care plan/needs/goals. This may include participation in case conferencing. May also include family members and social supports. Responsible for completing outreach and subsequent intake activities using required forms and documents as required. This may include program specific additional consents and assessment tools. Document as directed in eCW and designated program software. Minimum Education Requirement: Associate degree Minimum Work-Related Experience: 2-4 years Language Proficiency: English (Required) Job Type: Full-time Location: Hybrid Pay: $23.00 - $26.00 per hour

Responsibilities

Relation to Mission The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable. Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization. Job Info Job Identification2002657 Job CategoryPatient Representative Job ScheduleFull time Job ShiftDay Locations Bronx, NY, United States Apply tot his job Apply To this Job