Clinical Onboarding Specialist
About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. We are seeking a Clinical Onboarding Partner to join our growing team. The ideal candidate is passionate about our vision of expanding access to quality psychiatric and mental healthcare. In this role, you will manage the onboarding process for our clinical candidates. You will also support the broader team with various ad hoc projects. $58,000 - $65,000 a year Essential Functions: · Manage the onboarding processes, supporting doctors and therapist hires; track new hires credentialing application, accurate preferences and schedules are entered, photoshoot process managed, biographies received, have all equipment and tools needed for their first day at Talkiatry. · Track process for physicians bringing patients with them to the practice. · Track license and DEA timeframes to ensure contact has been made and applications are in process with sufficient time prior to start date. · Communicate with providers who have time sensitive items due. · Check accuracy of schedules entered in EMR prior to start date. · Provide back up support for our recruiting coordinator. · Be an excellent communicator, able to explain the tasks required of the clinician during the onboarding process and the reason we ask the clinician to complete them. · Essential to be organized, detail oriented and values systems. You fully understand the recruitment process, onboarding plan, associated timeline, and the dependencies between tasks. · You act with a sense of urgency and update tracking tools and systems as requested. · Complete special projects as assigned. Desired Competencies: · Organized & Detail-Oriented – Data entry is a significant part of this role. You double and triple check information as you enter it, and you have superior documentation skills · Analytical – Data & excel are your friends! · Resourceful – If you don’t have the answer, you figure it out. You’re comfortable with ambiguity and problem-solving. · Professionalism – You have a high level of integrity and are able to manage candidate discussions with a professionalism and grace. · Finally, you’re team-oriented and want to understand + drive the larger Recruitment team strategy. Qualifications: · Minimum of 3 years of working in a clinical talent acquisition setting. · People-focused and proactive with excellent follow-up and a sense of urgency · Experience with accurately maintaining applicant tracking systems · Excellent computer skills, including thorough knowledge of Microsoft Office, databases, and advanced spreadsheet skills · Excellent written and verbal communication skills · The drive to take the next step in your career and follow a structured career growth plan. We Offer: · Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care · Collaborative environment: be part of building something from the ground up at a fast-paced startup · Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC · Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! · Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands · It all comes back to care: we’re a mental health company, and we put our team’s well-being first At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. Apply tot his job Apply To this Job