Executive Risk Control Specialist – Large Accounts
Job Description:
- Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.
- Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders.
- Provides advanced, expert level consultation by completing or assigning other risk control team members according to skill set to deliver high-quality and technical on-site risk control surveys for both current and prospective policyholders across all EMC business areas, including niche markets.
- Produces detailed written reports and recommendations to support underwriting decisions, risk selection, and account retention efforts.
- Identifies key loss exposures to loss and recommends mitigation strategies, including removal or evaluation of existing controls when elimination is not feasible.
- Communicates the impact of identified exposures to Underwriting, quantifying deficiencies to support informed decisions on risk selection, pricing, terms, and conditions for highly complex large accounts.
- Designs and delivers strategic service plans for EMC’s largest and most complex accounts, addressing key loss drivers and operational exposures.
- Provides expert-level consultation informed by data analysis, field observations, and collaborative engagement with clients and technical risk control staff to drive measurable risk improvement.
- Influences and guides insureds toward adoption of service plans and implementing tailored risk control recommendations.
- Provides advanced technical expertise and guidance to other risk control team members to include co-surveys, reviewing service plans, and completing quality control reviews on survey reports.
- Serves as a trainer to less experienced Risk Control team members at the discretion of Risk Control Services (RCS) leadership.
- Builds and leverages strong relationships with policyholders, underwriting, claims and agents in the large account sector, serving as a trusted advisor through the delivery of stewardship programs that reinforce value, support retention, and align risk control services with client needs.
- Actively participates in cross-functional meetings with Underwriting, Sales, and Claims to share insights, align service strategies, and strengthen renewal decision-making and account retention efforts.
- Promotes Risk Control capabilities in collaboration with Underwriting, Claims, and Sales through targeted agency engagement, including client visits, presentations at agency and industry association events, and other strategic outreach initiatives.
Requirements:
- Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
- Eight years of experience in risk control or safety role, or related experience
- Certifications such as ASP, CSP, ARM preferred
- Good computer skills, including Microsoft Office Suite
- Advanced knowledge of industrial, construction, fire, and commercial automotive safety
- Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
- Advanced ability to understand and evaluate risk
- Excellent ability to identify and visualize potential loss exposures
- Strong problem-solving skills
- Strong customer service skills
- Self-motivated and highly organized
- Ability to work effectively with others, as well as independently
- Advanced to multi-task and prioritize to meet deadlines
- Excellent communication skills with the ability to influence and educate diverse audiences
- A valid driver’s license with an acceptable motor vehicle report per company standards is required.
Benefits:
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
- Wellness initiatives
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