[Remote] Implementation Contractor

Note: The job is a remote job and is open to candidates in USA. Granicus is a company focused on transforming the Govtech industry by connecting governments with their constituents. They are seeking an Implementation Contractor to assist with customer data management, configuration validation, and support for internal teams, ensuring the effective implementation of their technology solutions.

Responsibilities

• Manually enter and validate customer data
• Compare and match settings, such as feature flags and email configurations
• Work with a WYSIWYG editor to recreate and optimize newsletter templates
• Pull geoJSON files from government websites to assist with geographic data handling
• Review and update DNS records as necessary for customer configurations
• Collaborate with internal teams to address any issues or discrepancies that come up during your assigned tasks
• Maintain organized records of each task to ensure accountability and share progress
• Provide regular progress reports to the project manager assigned to each project
• Stay focused during long periods of repetitive work while maintaining high accuracy
• Ensure all customer data is handled carefully and confidentially
• Provide ad-hoc support for members of the Client Delivery & Client Success team

Skills

• Manually enter and validate customer data
• Compare and match settings, such as feature flags and email configurations
• Work with a WYSIWYG editor to recreate and optimize newsletter templates
• Pull geoJSON files from government websites to assist with geographic data handling
• Review and update DNS records as necessary for customer configurations
• Collaborate with internal teams to address any issues or discrepancies that come up during your assigned tasks
• Maintain organized records of each task to ensure accountability and share progress
• Provide regular progress reports to the project manager assigned to each project
• Stay focused during long periods of repetitive work while maintaining high accuracy
• Ensure all customer data is handled carefully and confidentially
• Provide ad-hoc support for members of the Client Delivery & Client Success team
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Company Overview

Company H1B Sponsorship