[Remote] Junior Property Claims Adjuster

Note: The job is a remote job and is open to candidates in USA. Max Insurance is a cutting-edge home insurance carrier entering a period of exciting growth. They are seeking a Junior Claims Adjuster to help drive excellence in their claims function for residential property claims, ensuring a fast and positive customer experience through innovative technology and streamlined processes.

Responsibilities

• Investigate, evaluate, analyze, negotiate, and settle residential property claims in accordance with Max Insurance’s claims procedures and guidelines
• Review all relevant policy wordings and acts to determine coverage, damages, and liability
• Maintain ongoing communication and status updates to customers until file closure
• Determine appropriate settlement amount based on independent judgment, Xactimate estimates, contractor estimates, and application of applicable limits and deductibles
• Establish accurate claim and expense reserves and update promptly as new information is received

Skills

• 1 – 3 years of desk adjusting experience handling personal property claims (home, landlord, condo, tenant)
• Experience handling water damage claims
• Ability to handle a varying of low to medium complexity claims
• Experience working with large national contractors
• Drive and an eagerness to roll up their sleeves and get to work
• A desire to work in a dynamic and fast-paced environment
• Having the mind set on helping our customers get back on their feet quickly
• A general understanding of basic building construction
• Experience with Xactimate estimates
• The ability to be empathetic to our customers in their time of need
• A need to build a career with a company that has exponential growth potential

Benefits

• Comprehensive benefits with additional health care spending allowances
• Bonus eligibility is discretionary and tied to individual and company performance
• Support for lifelong learning for those looking to accelerate their career
• A full suite of state-of-the-art Mac products
• Maintain dedicated time to thoughtfully navigate the most important deliverables
• Promote community involvement by supporting what matters most to you
• Healthy personal-professional balance to best support life’s demands

Company Overview