Marketing Sales Associate
Sinclair Inc. is a leading force in the automotive digital advertising industry, seeking a Marketing Sales Associate to coordinate digital sales. The role involves supporting clients throughout their advertising campaigns, ensuring effective communication and execution of details.
Responsibilities
- Responsible for accurately handling, and solving customer inquiries
- Acts as a liaison between customers and fulfillment teams, either internally or through third-party providers/vendors
- Resolve issues by taking the appropriate action, and knowing when to escalate issues to a management level
- Must be able to organize and schedule calls, and client communication
- Monitor, audit, and approve orders for correct coding and all required details
- Traffic and maintain new requests and order modifications between ordering and production systems
- Coordinate and collaborate with internal fulfillment teams to meet benchmarks and ensure deadlines are met
- Regularly communicate progress updates with internal and external stakeholders
- Become adept on day-to-day processes related to the function of the role and advise others on best practice
- Gain an understanding of display and video programmatic tactics including retargeting, CTV and more
- Attend and participate in regular staff meetings and product trainings
- Support various teams within the agency creating production orders, preparing documents, and executing projects as assigned by management
- Other duties and projects as assigned
Skills
- Excellent written and verbal communication skills
- Reading comprehension and problem-solving skills
- Organizational skills, attention to detail, and a sense of urgency are a must
- Be coachable, curious, and solution-oriented
- Ability to work and perform successfully in a fast-paced, hybrid (in-person and remote) environment
- Must have strong listening skills, and be empathetic and able to effectively relate to clients
- Must be able to maintain composure in stressful situations, and be proficient in finding solutions and diffusing customer service situations
- Must have a strong working knowledge of MS Office Suite, specifically Outlook, Word, and Excel (or similar software)
- Digital/Ad Operations experience a plus
- Digital Analytics/Reporting experience a plus
- Operative.One, JIRA, or other order/ticket management system experience is a plus
Benefits
- Participation in a retirement plan
- Life and disability insurance
- Health, dental and vision plans
- Flexible spending accounts
- Sick leave
- Vacation time
- Personal time
- Parental leave
- Employee stock purchase plan
Company Overview