[Remote] Implementation Specialist 2
Note: The job is a remote job and is open to candidates in USA. WEX Health is a leading provider in the health benefits administration sector, and they are seeking an Implementation Specialist 2 to support client site configurations and data management. The role involves configuring benefit plans, performing data analysis, and communicating effectively with clients and management to ensure successful implementation and integration of systems.
Responsibilities
- Ability to understand and follow direction provided in configuration documentation
- Configure client sites, including benefit plan rules, details, prices, text, and documents
- Data import design and implementation
- Data analysis and audit (often from various sources)
- Communicate and interface with management and clients, professionally and accurately
- Design, implement and produce reports providing summary and audit details
- Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
- Ability to constantly evolve current integration strategy to ensure efficiency
- Ability to successfully meet deadlines
- Strong customer service orientation
Skills
- Ability to understand and follow direction provided in configuration documentation
- Configure client sites, including benefit plan rules, details, prices, text, and documents
- Data import design and implementation
- Data analysis and audit (often from various sources)
- Communicate and interface with management and clients, professionally and accurately
- Design, implement and produce reports providing summary and audit details
- Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
- Ability to constantly evolve current integration strategy to ensure efficiency
- Ability to successfully meet deadlines
- Strong customer service orientation
- Ability to analyze client requirements and documents as they relate to the position as well as the ability to speak / listen clearly and effectively to stakeholders at multiple levels both inside and outside of the company
- Strong verbal and written communication skills including the ability to provide detailed internal and external communications to successfully document instructions and process
- Ability to understand cause and effect, solve practical problems, and apply best practice methods and procedures
- Must be capable of critical thinking, ability to think strategically before, during, and after a solution is deployed to production
- Ability to translate broad goals into personal action plans and timelines
- Application of creative problem-solving skills should be utilized for all tasks
- Experience in MS Office Suite software, including advanced Excel skills especially in the use of formulas such as VLOOKUPs
- Ability to gather and analyze data requirements
- Familiarity with key web technologies as used by WEX
- Minimum - Bachelor's Degree, 1-3 years experience in Benefits Administration
Benefits
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- And more
Company Overview
Company H1B Sponsorship