See all roles

Customer Service Specialist | GumGum | $23 &#82...

Work from home Full-time role Hiring

We are currently seeking a ful-time / part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in all aspects of your work.

Responsibilities

  • Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
  • Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
  • Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers
  • Provide high levels of customer account management by properly setting up and maintaining account information and data
  • Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities
  • Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing

    • Requirements

  • Solid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports
  • Ability to multi-task and prioritize assignments in a team environment
  • Excellent verbal and written communication skills
  • High school diploma or equivalent
  • Bilingual is preferred but not required

    • Benefits:* Flexibility* Remote work environment* Skill Development* Diverse Opportunities

    apply to this job
    Apply

    You might like

    Picker/Packer

    Work from home Full-time role

    Digital Media/Digital Comic Sales Intern

    Work from home Full-time role

    Delta Airlines (Data Entry) Work From Home Posi...

    Work from home Full-time role

    Coder Certified (Hybrid) - Physicians Billing S...

    Work from home Full-time role

    Financial Analyst Senior (work from home Easter...

    Work from home Full-time role

    Remote Entry Level Jobs No Experience or Degree...

    Work from home Full-time role

    Senior Care Advocate (LCSW/RN)

    Work from home Full-time role

    American Airlines | Online Remote Jobs | Now Hi...

    Work from home Full-time role

    Program Manager, Learning and Development, Cust...

    Work from home Full-time role

    Fully Remote , Entry Level Data Entry job

    Work from home Full-time role

    Experienced Remote Data Entry Clerk – Accurate Digital Data Management and Administration

    Work from home Full-time role

    Program Manager, Amazon Flex- Phoenix, Flex Field Team

    Work from home Full-time role

    [Remote] Senior Site Reliability Engineer

    Work from home Full-time role

    Senior Engineer - Microsoft Dynamics 365 F&O

    Work from home Full-time role

    Experienced and Passionate Early Years Teacher Wanted for a Rewarding Role in Saint Petersburg, Florida, with a Competitive Salary and a $3000 Sign-on Bonus

    Work from home Full-time role

    [Remote] Talent Acquisition Operations Specialist

    Work from home Full-time role

    Disney Remote Programming Job $26/Hour mysmartpros

    Work from home Full-time role

    Healthcare Partnerships Manager (Remote - San Francisco Bay Area)

    Work from home Full-time role

    Customer Support Services Analyst - 132993

    Work from home Full-time role

    Experienced Full Stack Data Entry Specialist – Web & Cloud Application Development

    Work from home Full-time role