[Remote] Account Manager- SMB

Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on improving the work experience for deskless employees worldwide. The Account Manager will be responsible for expanding the customer base and increasing revenue through upselling and cross-selling, while collaborating with other teams to ensure customer satisfaction.

Responsibilities

• Identify and execute upselling and cross-selling opportunities with existing customers
• The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline
• Becoming a product expert
• Analyze customer data to identify expansion opportunities
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Collaborate with SDR and CSM teams to ensure a seamless customer experience
• Influence the product based on customers' demands and needs
• Manage multiple tasks and projects in a fast-paced and high-pressure environment
• Initiative, independence and ownership

Skills

• One year of experience as an Account Manager/Account Executive at a SaaS company - MUST
• Energetic, positive, and motivated - MUST
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization
• Ability for self-learning and highly independent
• Strong team player with excellent communication and collaboration skills
• Ability to thrive in a high-pressure and busy work environment
• Working remotely from 9:00 AM to 6 PM Monday-Friday

Benefits

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401(k)

Company Overview