ERP Systems Manager

ERP Systems Manager

DISHER is currently partnering with a leading supply chain solutions company on their ERP Systems Manager opportunity. In this role, you will serve as the strategic owner and primary resource for Microsoft Dynamics 365 Business Central for Finance. You will manage Business Central as a strategic business system, driving future customizations, maintaining a roadmap, and ensuring alignment with their development practices including, structured release, sprint, QA, and change management processes.

What it's like to work here:

This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.

• Manage Business Central as their primary business system with a forward-looking enhancement roadmap
• Align ERP development with data engineering and AI initiatives across the organization
• Coordinate structured release cycles, sprint planning, and change management
• Prioritize and manage requirement backlog and solution design

• Oversee daily system operations, performance, and availability
• Configure users, permissions, security roles, and system modules
• Monitor performance, troubleshoot issues, and maintain data integrity
• Manage system upgrades, patches, and regression testing

• Manage relationships with Microsoft partners and third-party vendors
• Oversee ERP projects including integrations and enhancements
• Ensure project delivery meets timelines, scope, and business objectives

• Coordinate QA processes including regression testing and validation
• Implement change management protocols
• Ensure proper testing and documentation of all system changes

• Serve as the Business Central subject matter expert
• Train users and develop guides and standard operating procedures
• Provide guidance on ERP best practices and resolve complex issues

• Maintain documentation for configurations, customizations, and changes
• Develop custom reports and dashboards (Power BI experience preferred)
• Conduct system audits and prepare performance reports

• Deep understanding of financial and operational processes.
• Proven experience with Microsoft Dynamics 265 Business Central (on-prem or cloud)
• Experience with development lifecycle management, including sprint planning, release management, and change control
• Demonstrated ability to manage requirement backlogs and coordinate solution design
• Experience with system upgrades, regression testing, and quality assurance processes
• Familiarity with Power BI, SQL queries, and data analysis tools.
• Experience in a B2B environment.
• Understanding of enterprise tech architecture and system integration principles
• Strong vendor and partner management, including Microsoft ISVs and third‑party solutions
• Proven experience coordinating cross-functional technical teams (data engineering, AI) and leading ERP implementations/upgrades
• Excellent problem-solving, prioritization, and communication skills for training and collaboration
• Familiarity with Microsoft 365 integrations, data/AI integration needs, and third‑party ISV integrations
• Experience in supply chain, a plus
• Must have the current and continuing right to work in the United States of America without restrictions or expirations