Campaign Operations Associate

Ibotta is seeking a Campaign Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance.

Responsibilities

• Manage setup, QA, and launch of all components in the application
• Communicate and collect cross-departmental feedback to align on best practices and procedures
• Anticipate issues and provides alternative methods of setup or delivery
• Stay up to date on internal system changes and updates/educates impacted departments effectively
• Perform pre-launch QA of hundreds of UPCs per week to ensure total accuracy of setup
• Identify, analyze, and help fix technical problems alongside Engineering and Product teams
• Work closely with Analytics department to target content to unique segments of consumers
• Prepare standardized quality audit reports by collecting, analyzing and summarizing campaign setup and billing information to drive superior client services
• Identify error trends and work cross-functionally with other departments to implement procedures to mitigate errors, or build tools that will reduce Ibotta’s operational costs
• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

Skills

• 1-2 years of experience ideally in a process driven role
• Technical Skills: G Suite, Excel, Attention to detail
• Eagerness to learn a variety of technical systems thoroughly and efficiently
• Ability to collaborate cross-departmentally to mitigate and troubleshoot issues
• Ability to match client's business requirements with internal product capabilities
• Strong desire to learn and navigate internal technical systems effectively
• Ability to adapt to changing environment – responsive when priorities change and able to pivot workflow accordingly
• Associates or Bachelor's Degree preferred

Benefits

• Flexible time off
• Benefits package (including medical, dental, vision)
• Employee Stock Purchase Program
• 401k match
• Paid parking
• Bagel Thursdays
• Snacks and occasional meals

Company Overview