[Remote] Debt Specialist - Remote
Note: The job is a remote job and is open to candidates in USA. JG Wentworth is a nationally recognized financial services brand focused on helping customers achieve financial freedom. As a Remote Debt Specialist, you will assist customers with their unsecured debt through a consultative approach, acquiring new clients and managing existing relationships to meet their financial goals.
Responsibilities
- Successfully acquire new customers through prospecting efforts and by fielding new inbound inquiries
- Engage customers from our existing database through various channels (phone, email, SMS, etc.)
- Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service
- Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
- Responsible for achieving monthly KPIs set by management
Skills
- 1+ years experience as a Debt Specialist/Debt Resolution Specialist
- Strong business acumen and professionalism
- Excellent verbal and written communication
- High energy, competitive, passionate, and motivated to be #1
- Ability to thrive in a fast-paced environment
- Effective communicator & listener
- Displays empathy, understanding & relatability
- Strong problem-solving skills and detail oriented
- Can work independently and with a team
Benefits
- Full Medical/Vision/Dental Benefits
- 401K with Company Match
- 15 Days PTO
- Paid Vacations & Holidays
- Gym Membership Reimbursement
- Employee Referral Bonuses
Company Overview