[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. CivicPlus is dedicated to enhancing local government engagement through innovative solutions. The Account Manager is responsible for fostering relationships with clients, educating them on product usability, and promoting community engagement through effective communication and consulting.
Responsibilities
- Clearly and succinctly communicate the company’s value proposition over the phone and through email
- Perform technical demonstrations of modules or new functionality
- Provide consulting with clients to promote best practices for websites and community engagement
- Manage sales and new setup request for clients
- Complete communications with assigned clients in required timeframe
- Respond to correspondence from clients in a timely manner
- Analyze and compile accurate responses from clients during project reviews
- Perform other duties as assigned
Skills
- 1+ Years Sales Experience
- Bachelor's Degree in Business Administration or similar field
- Strong persuasive, analytical, and interpersonal skills
- Strong CRM skills, preferably with Salesforce
- Strong and consistent phone presence
- Ability to prioritize multiple tasks/deadlines
- Must have professional-level written and oral communication skills
- Ability to have tough conversations that balance the needs of our clients and company
Benefits
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Flexible Time Off
- 401(k) plan
- And more.
Company Overview