Bilingual Account Development Associate (English/French)
KEV is a company that helps school districts manage their finances effectively, providing real-time visibility into their financial operations. They are seeking a Bilingual Account Development Associate to cultivate relationships with customers, support Account Managers, and contribute to revenue growth through targeted outreach and collaboration with cross-functional teams.
Responsibilities
- Conduct targeted outreach to high-potential customers — enabling upsell and cross-sell opportunities for Account Managers
- Discovery new contacts within our customer base and cultivate new relationships — driving refreshed communication and strengthening relationships
- Achieve or exceed monthly quotas for customer meeting management — contributing to predictable pipeline growth and revenue acceleration
- Identify changes to key contacts within existing accounts — ensuring accurate data and improved account coverage
- Partner with Account Managers and Marketing on outreach initiatives — fostering alignment and enhancing campaign effectiveness
- Assist with migration of existing customers to a new payment partner — ensuring smooth transitions and customer satisfaction
- Document all activities in Salesforce — enabling data-driven decision-making and operational efficiency
- Provide feedback on messaging and competitive insights — contributing to continuous improvement and market responsiveness
Skills
- Bachelor's degree or equivalent experience
- 1–2 years of work experience, ideally with exposure to K–12 education
- Bilingual (English / French) - fluent in both verbal and written forms
- Strong communication skills and ability to work autonomously
- Excellent time-management skills
- Experience with Salesforce or similar CRM tools
- Collaborative and adaptable — enabling cross-functional success
- Detail-oriented and proactive — contributing to customer engagement and growth
Benefits
- Meaningful benefits– Because your well-being matters; both at work and at home.
- Retirement Savings Support – We help you plan for your future with company-matched programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
- Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
- Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
- Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure.
- Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.
Company Overview