[Remote] Account Manager - Southeast zone - Remote

Note: The job is a remote job and is open to candidates in USA. S&S Activewear is a leading North American distributor of imprintable apparel, and they are seeking an Account Manager to serve as a strategic partner to Outside Sales Representatives. This role involves maintaining customer engagement, identifying revenue opportunities, and transforming customer relationships into long-term partnerships.

Responsibilities

• Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
• Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
• Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
• Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
• Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
• Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
• Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
• Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
• Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
• Create strategic pricing structures and quotations designed to drive sustained revenue growth
• Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
• Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions

Skills

• Minimum High School Diploma required
• Proven track record of professional sales/account management experience (1+ years)
• Exceptional verbal and written communication abilities with demonstrated presentation skills
• Outstanding relationship-building capabilities with a proven customer-centric approach
• Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis
• Proficient in Microsoft Office Suite applications with strong technical aptitude
• Bachelor's Degree preferred

Company Overview