Field Service Engineer
Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. The role involves traveling to customer sites to perform verification, preventative maintenance, repair, and installation on a variety of Instron’s products, ensuring customer satisfaction and support from established service operations.
Responsibilities
- Traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products
- Working from home, out of the Greater Chicago, IL area
- Providing with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device
- Having regional responsibility for customers located within Wisconsin and Illinois
- Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel
Skills
- Two or four-year technical degree from an accredited university
- Knowledge of electro-mechanical systems
- Ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems
- Ability to interpret blueprints and schematics
- Understanding of electrical, mechanical and electronic systems
- Familiarity with PCs including operating systems and Windows applications
- High level of autonomy
- Superior organizational skills
- Time management skills
- Customer service skills
- Prior field service experience
- Automation systems experience
- Experience performing preventative or corrective maintenance on servo hydraulic systems
- Experience with materials testing
- Experience delivering hands on and classroom training on topics technical in nature
Benefits
- Health, dental, life and LTD insurance
- 401k (with match)
- 100% tuition reimbursement program
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