[Remote] Inside Sales Support Associate (Remote)

Note: The job is a remote job and is open to candidates in USA. Clinical Reference Laboratory is seeking an Inside Sales Support Associate to manage a defined geographical territory with the goal of increasing product sales and profitability. The role involves identifying and marketing new accounts, up-selling existing accounts, and effectively communicating the company's value proposition to clients.

Responsibilities

• Effectively communicate our value proposition to prospects and clients
• Research and qualify potential customers through cold calling, lead lists, networking, and industry events
• Present and explain product solution to healthcare decision-makers
• Tailor presentations to address client needs
• Ensure timely follow-up and closure of deals
• Share market feedback to influence product development
• Maintain knowledge of technology advancements and competitive landscape
• Actively collaborate with the Employer Services management team on prioritization, planning, and cross-platform coordination
• Keep current with product updates that can impact marketing or sales efforts
• Lead client conversations as needed to clarify requirements or gather input on upcoming features
• Support client success with feature documentation, user guides, training resources and on-line training/walk-throughs
• Assess market competition by comparing the company’s product to competitors’ products
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job
• Keep work area neat and clean
• Other duties as assigned

Skills

• Bachelor's degree or equivalent
• Sales experience preferably in healthcare or technology
• Proven track record of meeting or exceeding sales targets
• Strong communication and presentation skills
• Ability to manage multiple stakeholders over multiple organizations
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Comfort and ability to utilize data for assessment and decision making
• Ability to achieve goals and determine priorities, results oriented
• Time management skills
• Strong presentation and leadership skills
• Excellent verbal and written communication skills
• Ability to work independently and must be a self-starter
• Ability to think creatively and solve problems
• Knowledge of Microsoft Office products
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management
• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds

Benefits

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement

Company Overview