[Remote] Skip Trace Coordinator

Note: The job is a remote job and is open to candidates in USA. OPENLANE is a technology and data company that simplifies the wholesale marketplace for used vehicles. They are seeking a Skip Trace Coordinator to coordinate investigative methods to locate client debtors and collateral, ensuring compliance with laws and regulations while maintaining professional communication.

Responsibilities

• Coordinate and administer various investigative methods/techniques (skip trace) in the pursuit of locating client debtors and client collateral
• Assist and perform all daily skip trace activities per Skip department standards
• Maintain a large inventory of accounts and provide regular updates to clients and PAR management
• Locate, research, and evaluate new databases to enhance investigative activities and results
• Maintain current and new vendor contracts and relationships
• Review and evaluate current vendor effectiveness. Recommend changes to Senior Skip Manager
• Work with results-driven accountability and production focus
• Conduct investigative and skip tracing to selected PAR employees
• May be responsible for specific client accounts assigned by management
• Have knowledge of and provide daily production reports as instructed by management
• Generate successful relationships with recovery vendors
• Maintain a professional attitude throughout all forms of communication
• Ability to work in a team environment as well as independently with a focus on production and accountability
• Excellent time management skills and the ability to organize tasks
• Address all client and managerial communications in a timely fashion
• Perform other assignments and duties as specified by PAR senior management

Skills

• High School Diploma or equivalent is required
• One to three (1-3) years of successful investigative (skip trace) experience is preferred
• One to three (1-3) years of prior experience in the repossession or collections industry is preferred
• Excellent organizational and written communication skills
• Strong computer, internet, and web searching ability with basic knowledge of Google applications
• Adheres to federal/state laws and regulations regarding MSDS, OSHA, and EPA compliance
• Maintain strict compliance with the GLB – Gramm Leach Bliley Act along with all other local and federal laws relating to customer confidentiality
• Adhere to the principles of the FDCPA – Fair Debt Collection Practices Act

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Company Overview