[Remote] Operations Associate - Payroll
Note: The job is a remote job and is open to candidates in USA. Mosey is a company that simplifies employment compliance for fast-growing businesses. The Operations Associate - Payroll role involves supporting state registration requests, enhancing compliance processes, and assisting users with inquiries while collaborating across teams and vendors.
Responsibilities
- Provide support to state registration requests, trouble shooting, and maintaining SLAs
- Identify improvements to registration and filing systems and processes
- Identify improvements to compliance requirements monitoring, updates, and coverage
- Provide support to users—answering questions and handling requests
- Support product feature launches and rollout to customers
- Write user communications and/or announcements
Skills
- 1+ years experience with payroll registrations
- 1+ years working in operations or related function
- Previous experience working directly with customers
- Experience working at an early-stage startup or eagerness to learn
- Strong connection with the mission of the company
- Experience working with a BPO a plus
Benefits
- Competitive compensation with material equity ownership
- Health insurance including medical, dental, and vision
- Mosey pays 100% of your employee premium
- 3 weeks vacation
- 8 Paid Company Holidays
- Paid Family Leave
- Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle
- Remote first (continental US & Canada)
Company Overview