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Insurance Associate

Work from home Full-time role Hiring

Marsh McLennan Agency is seeking an Insurance Associate to provide support for Client Administrators and Client Managers in servicing all lines of Business Insurance. The role involves assisting with various tasks such as processing mail, preparing policies, reviewing endorsements, and managing client relations.

Responsibilities

  • Assist Client Administrators and Managers in providing service to accounts as additional experience, knowledge and familiarity with processes and procedures of file maintenance and day-to-day tasks is achieved
  • Process New Mail
  • Mail monthly installment invoices to clients
  • Prepare policy for policy checking by:
  • Confirming all necessary documents are in file
  • Creating policy checking request form
  • Sending task to policy checkers
  • When checked policy is returned, if no errors, process the policy to the client
  • If errors, process policy to client once CA/CM has addressed the errors or requested that the policy be sent pending review
  • Review endorsements for accuracy.  If correct, send to client with explanatory email.  If errors, process request for correction
  • If endorsement has return premium request check from accounting.  Follow-up with accounting for check if not received in a timely manner
  • Follow-up with Carriers/Wholesalers for completion of endorsements
  • Bill as necessary within agency defined timeline as outlined in procedures
  • File and Prepare for CA/CM.  Update task to note policy with cancellation date
  • Complete daily cert requests
  • Date off holders
  • Add New Prospects and Clients
  • Update policy data
  • Issue Auto ID Cards
  • Create Applications
  • Manage the set up and use of the teams iPads
  • Create Schedules of Insurance as requested
  • Handle Special Projects as requested
  • With more experience, assist in the processing of Final Audits
  • Become proficient in the use of technology systems, software and tools such as ImageRight, and Sagitta
  • Establish and maintain positive and effective working relations with other Associates and clients

Skills

  • A bachelor's degree or ability to receive the degree within two to three months, or a minimum of 1-2 years industry Property & Casualty experience showing increasing responsibility directly related to the performance of the above duties is required
  • Obtain and maintain a valid, unrestricted California Fire & Casualty Solicitors License
  • Achieve an AAI, AINS or INS designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training
  • Proficient with Microsoft Office software (Word, Excel, and Outlook)
  • Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • 401K savings
  • Other retirement programs
  • Employee assistance programs

Company Overview

  • Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. It was founded in 1871, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmclennan.com.
  • Company H1B Sponsorship

  • Marsh McLennan has a track record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 8 in 2023, 6 in 2022, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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