Claims Adjuster - Crop

QBE North America is a global insurance leader committed to providing unparalleled insurance solutions. In this role, you will respond to crop claims by conducting field inspections, communicating with involved parties, and ensuring compliance with regulations while administering insurance policies.

Responsibilities

• Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
• Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
• Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
• Accurately document, process and transmit loss information in order to determine potential damages
• Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Skills

• High School Diploma/GED
• 1 year relevant experience
• Must possess a valid Driver's License
• Some relevant work experience
• Tertiary Degree or equivalent combination of education and work experience
• Effective verbal and written communication skills
• Work effectively under pressure; able to comply with tight deadlines
• Collaborate with internal staff and external customers
• Use relevant information and individual judgment to comply with organizational and legal regulations
• Establish and maintain effective, trusting and respectful relationships with others
• Complete tasks attentively and thoroughly
• High attention to detail
• Work independently with little to supervision
• Communicate outside the organization and share information as a positive aid to achieve best practices and objectives
• Associate's Degree or equivalent combination of education and work experience
• Experience with agriculture and/or farming
• Crop Adjuster Proficiency Program (CAPP)
• Applied knowledge of agriculture and crop farming
• Working knowledge of crop insurance regulations, policies, procedures and best practices
• Working knowledge of investigative techniques and legal research methodologies
• Basic knowledge of Microsoft Office Suite

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

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