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Claims Adjuster - Crop

Work from home Full-time role Hiring

QBE Insurance is a global insurance leader, and they are seeking a Claims Adjuster for crop claims. In this role, you will respond to crop claims through field inspections, investigations, and adjustments while ensuring compliance with regulations.

Responsibilities

  • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
  • Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
  • Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
  • Accurately document, process and transmit loss information in order to determine potential damages
  • Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Skills

  • High School Diploma/GED
  • 1 year relevant experience
  • Must possess a valid Driver's License
  • Some relevant work experience
  • Tertiary Degree or equivalent combination of education and work experience
  • Effective verbal and written communication skills
  • Work effectively under pressure; able to comply with tight deadlines
  • Collaborate with internal staff and external customers
  • Use relevant information and individual judgment to comply with organizational and legal regulations
  • Establish and maintain effective, trusting and respectful relationships with others
  • Complete tasks attentively and thoroughly
  • High attention to detail
  • Work independently with little to supervision
  • Communicate outside the organization and share information as a positive aid to achieve best practices and objectives
  • Associate's Degree or equivalent combination of education and work experience
  • Experience with agriculture and/or farming
  • Crop Adjuster Proficiency Program (CAPP)
  • Applied knowledge of agriculture and crop farming
  • Working knowledge of crop insurance regulations, policies, procedures and best practices
  • Working knowledge of investigative techniques and legal research methodologies
  • Basic knowledge of Microsoft Office Suite

Benefits

  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Company Overview

  • At QBE we’re driven by our purpose of enabling a more resilient future. It was founded in 1886, and is headquartered in Sydney, New South Wales, AU, with a workforce of 10001+ employees. Its website is http://www.qbe.com.
  • Company H1B Sponsorship

  • QBE Insurance has a track record of offering H1B sponsorships, with 14 in 2025, 11 in 2024, 11 in 2023, 10 in 2022, 8 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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