[Remote] Manager, Field Operations, Northeast

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform that connects hosts and guests for unique stays and experiences. In this role, you will lead a team of market managers to strategize supply acquisition and optimize host quality in the Northeast Atlantic territory, ensuring business performance and meeting KPIs.

Responsibilities

• Lead a team of Market Associates & Market Managers responsible for maximizing partner relationships with Airbnb Homes Hosts and achieving KPIs and business performance goals. Guide teams on territory and local strategies for supply optimization, acquisition and optimization. Know how to direct the different teams based on Host segmentation
• Proactively set priorities, develop supply strategy plans for the full funnel of Stays supply and assign resources for areas managed
• Partner with the Supply, Country Manager leadership and other teams within Airbnb to drive cross-functional business initiatives. Share strategic initiatives globally
• Be accountable for the business performance of the assigned territory, including meeting revenue goals and supply acquisition targets, optimizing existing supply to meet the demands of the customer, and improving supply business KPIs
• Identify key barriers/levers, market shifts and trends, and provide solutions to overcome them
• Coach team members to achieve their maximum potential in their current role while developing them for future roles within the organization

Skills

• 10+ years of relevant global operations experience with at least 4+ years in a management role managing teams
• A bold and compassionate leader with a proven ability to grow, develop and scale high performing teams
• Considered an expert in the Northeast Atlantic territory and in managing complex, highly-regulated markets
• Shares learnings and independently influences cross functional partners to support relevant goals
• Serves as a go-to for team members when they have questions and provide clear direction, business coaching, and ongoing training
• Can leverage data to propose new business opportunities for the larger team and a strategic portfolio across distinct and varying market stages. Ability to influence product, policy, and other cross functional stakeholders to attain new revenue streams for direct team or region
• Ability to leverage tools to understand how larger businesses and other individuals are performing
• Expertise in achieving strong results managing through others
• Ability to successfully and confidently performance manage team members
• Knows how to create a positive and driven team culture
• Ability to organize, lead and execute on a variety of assignments and action plans
• Previous relevant experience in growing supply and working with Community groups

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

Company Overview

• Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.

Company H1B Sponsorship

• Airbnb has a track record of offering H1B sponsorships, with 234 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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