Claims Adjuster

Claims Adjuster Department: Claims Administration & Adjusting Employment Type: Permanent - Full Time Location: Lakewood Ranch, FL Reporting To: Javier Melendez Compensation: $78,000 - $82,000 / year Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies North America is rapidly expanding. We are looking to add Claims Adjusters with Bodily Injury and Municipalities experience to timely and professionally adjust third party General Liability, Auto Liability, Errors and Omissions and Municipalities claims in which a claim exists for bodily injury, personal injury or wrongdoing. We are seeking candidates with the ability to provide excellent customer service, properly analyze and apply coverage, and adjudicate Bodily Injury claims in a professional manner. The ideal adjuster has the ability to work efficiently and effectively with insureds, claimants, attorneys and outside vendors to confirm coverage, determine liability and evaluate damages through timely and diligent claim investigations. We are seeking candidates who hold a valid Florida license with the ability to quickly secure reciprocal licenses in other states, if necessary.

Key Responsibilities

• Prefer minimum of 5 years adjuster experience
• Florida Resident
• Superior report writing skills
• Strong Time Management skills
• Effective Communicator
• Holds a valid Florida all lines license
• Able to work in a fast-paced environment
• Have above average computer skills
• Team player
• Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action. Contact with the insured/claimant within 24 hours of assignment.
• Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval.
• Determine if estimates or appraisals are appropriate based upon reported damages and other evidence.
• Gather evidence of damages.
• Interview or obtain recorded statements from the claimant, the Insured and any witnesses.
• Request payment authorization according to client guidelines and Davies policies and procedures.
• Follow client guidelines for any claim denial.
• Obtain internal investigation reports from the insured (client) when permitted by the client.

Skills, knowledge & expertise

• Professional and timely communication with the client.
• Determine degree of attorney involvement, if any.
• Always act with the utmost good faith in handling of the claim from beginning to closure.
• Set reminders within the claim system for necessary follow up in an appropriate time frame.
• Accurately record any communication, or activity relevant to the claim, in the claim system notes. Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail).
• Meet the requirements of Continuing Education as required for licensure as an adjuster.
• Maintain a 95% claim closure ratio

Benefits

Benefits At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation

Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Apply tot his job Apply To this Job