Eligibility Consultant-Electronic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The primary role of an ID Card analyst consists of designing, auditing, and releasing ID cards for printing and mailing.

• Using a system provided by the print vendor, analyst will program the information that will print on a client’s ID cards – customizing as requested. Will use plan documents to determine what information to put on ID card and manually enter that into the vendor system. 
• Work cross functionally to understand unique client requests/needs and work that into the best layout option. Opportunity to work creatively to produce aesthetically pleasing cards for each client.
• Auditing: Analyst will have both daily and mass mailing cards to audit each day for accuracy. Auditing live cards against approved samples. Identifying problems with live cards and correcting them within the system or coordinating with other departments to correct the data.
• Complete daily and monthly tracking using Excel and Salesforce. 
• Additional responsibilities include working on process improvements, user testing, and update existing client setups.

Required Qualifications

• 2+ years in administrative experience.
• Detail oriented individual that can notice subtle differences between documents.
• Microsoft Suite experience (Excel, Word, Outlook).
• Professional written and verbal communication skills.

Preferred Qualifications

• Ability to multi-task.
• Self-driven, problem solver.

Education

• High School Diploma or GED.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.