Lead, Continuous Improvement

Company Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. Pay Range USD $77,546.00 - USD $95,148.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Due to growth, we are adding a Lead, Continuous Improvement (CI) to our team. The Lead, Continuous Improvement (CI) is a key driver of process excellence across the organization. This role manages strategic initiatives using proven methodologies to deliver measurable, sustainable results aligned with organizational goals. Acting as a project leader, mentor, and coach, the CI Lead will foster a culture of continuous improvement and empower teams at all levels to achieve operational excellence. Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Facilitate and lead multiple projects for process improvement, process design, and Robotic Process Automation (RPA) simultaneously.
• Apply Lean Six Sigma principles and tools such as value stream mapping, 5S, statistical analysis, control charts, poke yoke, visual controls, and DMAIC.
• Serve as CI Business Relationship Manager to assigned business area(s), collaborating with senior leadership to prioritize initiatives based on strategic objectives.
• Analyze and baseline current-state processes to identify and implement optimal solutions.
• Define project scope, objectives, timelines, and success metrics in partnership with business owners.
• Manage multiple initiatives simultaneously while maintaining high-quality outcomes.
• Build strong stakeholder relationships and navigate challenges effectively.
• Develop project plans, lead teams through improvement cycles, and ensure milestones are met.
• Promote awareness and adoption CI methodologies across the enterprise.
• Support training and coaching for employees at all levels of the organization.
• Document and maintain guidelines and best practices for consistency across CI functions.
• Other duties as assigned.

Qualifications

What our team expects from you?

• Bachelor's degree or equivalent experience required in Process Improvement or related field.
• Black belt certification in Lean or Six Sigma methodology required.
• Change Management certification preferred.
• 5+ years' experience leading process improvement initiatives with demonstrated results required.
• Strong project management experience required, including business case development and implementation planning.
• Extensive experience required with core software applications, including Microsoft Word, Excel, Visio, PowerPoint.
• Knowledge around the PBM industry is preferred.
• Healthcare industry practices and HIPAA knowledge preferred.
• Familiarity with change management philosophies and practices preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

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