Clinical Operations Project Manager - Cigna Healthcare - Remote

Lead transformative initiatives that elevate operational performance, drive innovation, and strengthen clinical and enterprise outcomes. In this role, you will advance high-impact projects that improve efficiency, optimize workflows, and support strategic decision-making across CHC. You will collaborate with leaders and cross-functional partners to deliver clear value, measurable results, and aligned execution across the organization.

Responsibilities

• Drive operational excellence initiatives that improve quality, efficiency, and clinical program performance.
• Lead enterprise-level projects focused on analytics, workflow optimization, operating model enhancements, and value realization.
• Develop integrated project roadmaps, performance dashboards, and communication tools to support visibility and alignment.
• Facilitate governance routines, strategic planning sessions, and cross-functional forums that enable clarity and informed decision-making.
• Identify, assess, and resolve risks, issues, and cross-team dependencies to protect delivery timelines and project outcomes.
• Shape and deliver executive-ready insights, summaries, and recommendations supporting prioritization and long-term planning.
• Partner with matrixed teams to build collaboration, strengthen alignment, and create scalable, repeatable processes.
• Promote continuous improvement practices across CHC through problem-solving, knowledge sharing, and operational discipline. Qualifications (Required)
• 7+ years of experience in project or program management within healthcare, consulting, clinical operations, or related fields.
• Demonstrated success leading complex, cross-functional initiatives with enterprise-level impact.
• Strong analytical skills, including KPI development, performance measurement, and data-driven decision-making.
• Exceptional communication skills with the ability to synthesize complex information and deliver clear recommendations.
• Proficiency in project management tools, methodologies, and structured problem-solving approaches. Qualifications (Preferred)
• Master’s degree preferred.
• Experience with predictive analytics, advanced reporting, or clinical program evaluation.
• Ability to influence and operate effectively at all organizational levels across matrixed environments If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 116,100 - 193,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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