Product Analyst
Sprocket Sports is a fast-growing technology company based in Chicago and a national leader in the youth sports space. They are seeking a Product Analyst to support the product management team by bridging product strategy, data insights, and quality execution, ensuring a reliable, data-informed, and user-centric experience for their youth sports club management platform.
Responsibilities
- Support Product Managers in the creation and refinement of user stories, acceptance criteria, and product documentation
- Partner with Product Managers to analyze feature performance and incorporate user feedback into product decisions
- Assist in backlog grooming and sprint planning by providing data-driven insights
- Execute functional and regression testing on new features and bug fixes
- Document test results, identify defects, and collaborate with engineering and QA to verify resolutions
- Support release validation to ensure product updates meet user and business expectations
- Run SQL queries and other analytics tools to retrieve and analyze user and product data
- Identify trends, anomalies, and opportunities to improve product performance and user engagement
- Monitor incoming product issues and feedback from internal teams and customers
- Triage, categorize, and prioritize issues based on impact, frequency, and urgency
- Collaborate with Software Developers and Client Services to ensure efficient issue handling
- Work closely with Software Development, Sales and Client Success to gather insights and communicate product updates
- Participate in product demos, sprint reviews, and roadmap discussions to understand and contribute to product direction
Skills
- Bachelor's degree in Business, Computer Science, Information Systems, or related field
- Strong analytical and problem-solving skills with the ability to interpret and communicate data insights
- Experience writing and executing test cases or validating system behavior
- Basic proficiency in SQL or other data query languages
- Strong attention to detail and accountability
- Excellent written and verbal communication skills
Benefits
- Competitive salary + equity
- 401(k) with company match
- Comprehensive medical and dental
Company Overview