Tele Sales Consultant - Phoenix
American Express is a company with a rich history of innovation and commitment to its customers. They are seeking a self-motivated Tele Sales Consultant to join their outbound sales team, focusing on building relationships with Business Card Members and acquiring new commercial customers through phone-based selling.
Responsibilities
- Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express
- Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products
- Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products
- Effectively lead pipeline of prospective customers
- Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales
- Adhere to Blue Box Values, Global Commercial Services (GCS) Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors
- Champion of and for compliance within US Small and Medium Enterprises ( US SME) and Global Commercial Services (GCS)
Skills
- Upbeat, self-motivated colleague
- Ability to build relationships with Business Card Members
- Use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling
- Tenacity and endurance to call potential customers using consultative selling skills
- Discerning eye for business
- Great executive presence
- Interest in continued career growth
- Make outbound calls to contact business owners with annual company revenues of $500k to $10M
- Engage in phone consultations with business owners and decision makers
- Maintain high levels of product and service knowledge
- Clearly communicate appropriate product features and benefits
- Effectively lead pipeline of prospective customers
- Continuously seek to improve key selling skills
- Adhere to Blue Box Values, Global Commercial Services (GCS) Sales Practices and Standard Operating Procedure
- Champion of and for compliance within US Small and Medium Enterprises (US SME) and Global Commercial Services (GCS)
- Inside Sales experience conducting outbound sales calls
- Experience in a cold-calling environment
- Consistent record of growing and maintaining business relationships
- Experience in a highly regulated industry
- Financial and business acumen
- Knowledge of the various sales cycles and stages
- Navigating through multiple digital platforms and web-based tools
- Active listening skills and a consultative approach to client conversations
- Strong phone skills with the ability to adapt a message to multiple audiences at various levels
- Open to early graduates with 2 or less years out of college
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview