[Remote] Fully Remote | Customer Service - Booking Hotels
Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is a Travel Planning Company that aims to help home healthcare professionals find meaningful opportunities that prioritize patient care. They are seeking a Customer Service representative to assist clients in selecting and booking hotel accommodations while providing excellent customer service and maintaining detailed records of client interactions.
Responsibilities
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Stay updated on hotel offerings, travel trends, and industry changes
Skills
- Strong communication and customer service skills
- Friendly, professional demeanor, and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
- Flexible, remote work environment
- Comprehensive training and ongoing support provided
- Exclusive travel discounts and perks through industry partners
- Supportive team culture and mentorship
- Personal and professional development opportunities
Company Overview