Escrow Support Processor hybrid

First American is a leading provider of title insurance and professional settlement services, dedicated to a people-first culture. The Escrow Support Processor role involves managing high-volume clerical tasks associated with escrow operations, ensuring smooth processing and communication with escrow branches without direct customer interaction.

Responsibilities

• Provides a wide range to a team of Escrow Support Processors and Escrow Officers
• Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge
• May work on escrow openings and closings
• Performs clerical functions to set up (open) escrow files
• Prepares correspondence, escrow files and orders preliminary title reports
• Performs fund disbursements
• Prepares and delivers closing statements and closing letters
• Schedules and provides instructions to couriers
• Orders payoffs, liens, homeowner association documents and evidence of insurance
• Distributes preliminary report
• Communicates with branches, as needed
• Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed
• Actively contributes to the results of a team and works toward achieving goals and objectives
• Other duties as assigned

Skills

• High school diploma or equivalent
• 1-2 years escrow processing experience
• Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
• Working knowledge of fundamental concepts, practices and procedures of department/field
• Good verbal and written communication skills
• Establishes effective working relationships at the work group level

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

Company Overview