[Remote] Reconciliation Analyst

Note: The job is a remote job and is open to candidates in USA. AlphaStaffHCM is seeking a meticulous and analytical Reconciliation Analyst to ensure the integrity of their financial operations. The role involves verifying transactions in the billing system, resolving discrepancies, and collaborating with the Benefit Administration team.

Responsibilities

• Balance the Books: Compare and reconcile benefit plan insurance carrier invoices against client billings to ensure 100% accuracy
• Investigate & Resolve: Dive deep into the data to research and resolve discrepancies between billings and invoices
• Collaborate: Partner closely with the Benefit Administration team to clear outstanding reconciliations and streamline workflows
• Drive Payments: Prepare and manage carrier payment requests within Salesforce
• Be the Point of Contact: Provide exceptional support to insurance carriers and ensure all carrier data remains current and accurate
• Audit & Improve: Self-monitor your work for quality assurance and assist the Team Lead with special projects and strategic reconciliation activities

Skills

• Excel Mastery: You are a pro with VLOOKUPs and Pivot Tables. (Note: An Excel assessment is part of our interview process.)
• Analytical Mindset: You can define complex problems, analyze situations logically, and draw valid, actionable conclusions
• Accounting Fluency: A solid grasp of general accounting principles
• Communication Pro: Excellent verbal and written skills with a knack for diligent follow-up
• Independence: Highly organized and able to exercise professional judgment while working autonomously
• Excel Mastery: Advanced proficiency in Excel (VLOOKUPs, Formulas, and Pivot Tables) required to manage financial data; candidates will be required to complete an assessment
• Analytical Problem Solving: Ability to logically define complex problems, identify root causes, and determine actionable solutions
• Accounting & Financial Fluency: Solid understanding of general accounting principles to ensure precision in reviewing invoices, billing data, and reconciliations
• Communication & Support: Excellent verbal and written skills with a focus on diligent follow-up and providing solutions-focused support to internal teams and clients
• Autonomy & Professional Judgment: Highly organized with the ability to work independently, take ownership of tasks, and apply sound judgment in reconciliation activities
• Collaborative Mindset: Proven ability to work effectively with cross-functional partners, including Payroll, Billing, and Client Technology
• Technical Familiarity: Comfort navigating HRIS, billing, or benefits administration systems
• Prior experience in benefits or payroll administration (including FSA, HSA, or COBRA) is highly desirable

Benefits

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
• Dental & Vision Coverage
• Long‑Term Disability: 100% employer‑paid
• Supplemental Insurance Options
• HSA & FSA Eligibility: Includes a $1,000 employer HSA contribution for eligible plans
• Pet Insurance
• Legal Discount Plan
• 401(k) plan with company contribution
• A year‑round wellness event calendar
• Wellness challenges
• Employee Assistance Program (EAP) for confidential support
• Employee discount program
• Generous PTO
• Paid holidays
• Floating holiday
• Volunteer time off, empowering you to give back

Company Overview