Product Marketing Specialist - MarkLogic + Semaphore products

Progress Software is the trusted provider of software that enables customers to develop, deploy and manage responsible, AI-powered applications. They are seeking a motivated Product Marketing Specialist to support customer marketing initiatives for MarkLogic and Semaphore, focusing on customer success stories and lifecycle marketing campaigns.

Responsibilities

• Support the execution of customer marketing programs that celebrate customer success and increase product adoption
• Help create customer-facing assets—case studies, testimonials, success videos, and spotlights—showcasing measurable impact and ROI
• Partner with Customer Success, Product Marketing, and Demand Generation to assist with retention and expansion campaigns
• Maintain and update the customer advocacy library and assist in coordinating customer participation in references, events, and analyst briefings
• Conduct basic data and sentiment analysis on customer engagement metrics to inform future programs
• Draft and edit content for newsletters, webinars, and community features highlighting customer innovation and outcomes
• Collaborate cross-functionally to ensure consistent messaging and storytelling across campaigns and platforms

Skills

• 1–3 years of marketing experience—preferably in product marketing, customer marketing, or a related B2B SaaS/software marketing role
• Strong writing and storytelling skills with a customer-centric mindset
• Detail-oriented, proactive, and comfortable managing multiple projects in a fast-paced environment
• Analytical and curious, eager to use data and feedback to guide program improvements
• Bachelor's degree in marketing, communications, business, engineering or a related field
• Exposure to data, analytics, or AI-driven software solutions
• Familiarity with customer advocacy, lifecycle, or community marketing programs
• Comfort working with cross-functional technical and marketing teams in a global organization
• Demonstrable AI skills in the development of content creation and sales aids

Benefits

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
• Tuition Reimbursement program
• Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time
• Paid day off for your birthday
• Company holidays
• A variety of leave plans, including Parental Leave
• Employee Assistance Program (EAP)
• An employee well-being program focusing on physical, mental, and financial health

Company Overview