[Remote] Implementation Specialist - KitCheck - TRAVEL REQUIRED
Note: The job is a remote job and is open to candidates in USA. Bluesight is a high growth healthcare information technology company focused on creating solutions that enhance efficiency and safety for health systems. They are seeking an Implementation Specialist to manage client implementation projects, ensuring a seamless experience through effective communication and training. This role involves acting as the primary contact for clients, facilitating software configuration, and providing guidance on best practices.
Responsibilities
- Manage all aspects of the implementation projects; including the project kick-off, software configuration, go-live and training while maintaining project timelines
- Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check-in meetings via Zoom, ad hoc meetings, emails, etc
- Manage multiple implementation projects, with various priorities and deadlines at once for different customers
- Work as a consultative partner with your customers to ensure engagement and provide guidance on best practices based on their workflows and internal processes
- Act as a liaison between the customer, the wholesalers and our internal Clinical, Product and Dev teams to facilitate the technical configuration of the software
- Maintain up-to-date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership
- Travel to customer sites to assist with the roll out of new KitCheck hardware and software, meet with key stakeholders and overall be a professional face for the company in the presence of customers
Skills
- Bachelor's degree or equivalent work experience
- Ability to adapt to change, think quickly, and work independently
- Team-player attitude and a willingness to get things done
- High attention to detail
- Ability to build trusting, communicative and results-oriented relationships with customers
- Excellent verbal and written communication skills and interpersonal skills
- Willingness and ability to travel within the US for up to 75%
- 1+ years of professional work experience
- 1-2 years of project management and/or client-facing experience
- Experience in the healthcare industry
- Excel and SQL skills a plus
- Previous experience with EMRs/ADCs e.g EPIC and Cerner or Omnicell and Pyxis software a plus
Benefits
- Unlimited vacation days!
- Generous insurance coverage
- 401k program with a company match
- Fun, collaborative culture!
Company Overview
Company H1B Sponsorship