[Remote] QA Analyst II
Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on redefining how community banks and credit unions connect with their customers. The QA Analyst role involves developing quality assurance standards, writing test plans, and collaborating with developers to ensure code quality and process validation.
Responsibilities
- Executes and creates test plans and clear, concise test scripts for new products or enhancements to existing products
- Defines moderate level scenarios and variations in data to adequately perform testing
- Schedules and performs appropriate testing; submits errors and issues to development for correction, and retests once errors have been corrected following established procedures
- Reports test results and status as appropriate. Tracks defects and causal analysis to closure
- Reviews and provides feedback on requirements, design, and scope documents
- Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements
- Coordinates and performs basic testing projects from initiation through delivery. Ensures that testing projects are completed on schedule
- May submit test plans and test reports for review and feedback
- May create and maintain test libraries, databases, and test environments
- May assist with any software changes for documentation update or correction
- May serve as liaison between technical and non-technical departments to ensure that all targets and requirements are met
- May assist with alpha and beta testing; may prepare enhancement test plans used at beta site
- May assist with education and training regarding software enhancements and conveying corrections to other employees
- May perform other job duties as assigned
Skills
- A minimum of 18 months of professional experience in software testing or QA
- Experience with Azure DevOps or JIRA
- Knowledge of Agile/Scrum principles
- Experience with Salesforce or other CRM tools
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
Company Overview