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[Remote] Identity and Access Management Product & Delivery Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Lightspeed Commerce is a company that powers businesses through its cloud commerce platform. They are seeking an IAM Product & Delivery Specialist who will manage the execution of the IAM roadmap and ensure the delivery team meets implementation milestones while enhancing the value of their IGA platform.

Responsibilities

  • Act as the primary driver for the delivery team
  • You are responsible for ensuring the team executes against the roadmap and hits implementation milestones on time
  • Own and prioritize the IAM backlog
  • Translate business needs into clear, actionable technical requirements and user stories
  • Bridge the gap between technical system admins and business stakeholders
  • Proactively identify and resolve execution bottlenecks to keep the project on track
  • Lead the incremental improvement of IAM features, moving beyond one-off projects to an agile incremental approach to ensure a sustainable, long-term service
  • Act as the primary liaison between technical integrators and business users to ensure identity workflows are both secure and user-friendly
  • Drive the process for integrating new SaaS applications into the IAM ecosystem, ensuring the process is efficient, repeatable, and scalable
  • Ensure every release meets high-quality standards
  • Partner with stakeholders to lead rigorous User Acceptance Testing (UAT)
  • Own the documentation, SOPs, and training materials required to ensure team continuity and operational excellence

Skills

  • 1-4 years of experience in IAM/IGA environments (Saviynt experience is a major plus)
  • Approximately 2 years of experience in a Product Owner or Product manager role, with a proven ability to manage backlogs and prioritize work based on value
  • Prior experience in IT Project Management, Product Management or Business Analysis, giving you a strong grasp of driving delivery of roadmaps; assigning work, driving meetings, managing product risks and dependencies and managing stakeholders
  • Proven experience in driving delivery using Agile practices (Scrum, Kanban, etc.) would be considered a plus
  • Comfortable working with IGA tools, SSO providers, and directory services
  • Ability to translate complex business requirements into actionable roadmaps and long-term solutions
  • A 'Make It Together' approach, helping teams grow and solving impossible challenges with energy and positivity
  • Ability to adjust the IAM vision as the corporate ecosystem develops, ensuring the platform remains concrete and usage-based
  • A commitment to being 'Data Driven,' choosing analysis over anecdotes and asking hard questions to make informed decisions
  • You are a clear, candid communicator who can negotiate priorities between technical teams and business leaders to find the best path forward
  • You are motivated by results and have a natural ability to keep a team focused on the finish line

Benefits

  • Lightspeed equity scheme (we are all owners)
  • Flexible paid time off policy
  • Extended Healthcare benefits
  • Health and wellness benefit of $500 per year
  • Paid leave and assistance for new parents
  • Mental health online platform and counseling & coaching services
  • Volunteer day

Company Overview

  • Lightspeed Commerce develops a unified point of sale and payments platform for retail and hospitality businesses. It was founded in 2005, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is http://www.lightspeedhq.com.
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