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[Remote] Customer Service Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Waco Tribune-Herald is seeking a highly organized and personable individual to join their team as a Customer Service Representative. The role involves handling calls, maintaining records, and providing outstanding customer service while collaborating with team members to enhance office efficiency.

Responsibilities

  • Handle inbound and outbound calls promptly and efficiently
  • Maintain and update records accurately
  • Assist in administrative tasks including scheduling and correspondence
  • Provide outstanding customer service and support
  • Collaborate with team members to enhance office efficiency

Skills

  • High school diploma or equivalent
  • Previous experience in a similar role preferred
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office Suite
  • Excellent organizational skills
  • Previous experience in a similar role preferred
  • Job Type: Full-time, Part-time, Contract, Internship, Temporal (Optional)
  • Salary: $25.00 - $30.00 per hour (Pay level dependent on candidate's relevant experience/training and work performance.)
  • Expected hours: 20-40 hours per week (Monday to Friday)
  • Job location: Remote

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) plan with employer match
  • Paid time off
  • Professional development opportunities

Company Overview

  • Waco Tribune-Herald is a newspapers company that offers news, entertainment, and sports updates In Texas. It was founded in 1892, and is headquartered in Waco, Texas, USA, with a workforce of 51-200 employees. Its website is http://wacotrib.com.
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