Want Home Care Consultant in Rapid City, SD
Job title: Home Care Consultant
Company: Home Instead Senior Care
Job description: Job description
Home Instead is seeking a Home Care Consultant - Sales Representative (HCC) for our Rapid City, SD office. This role is ideal for someone who loves a fast-paced, challenging position working to safely keep seniors in their homes. The primary responsibility of this position is generating client referrals through effective referral provider management. The HCC reports directly to the Franchise Owner and works closely with all team members at the branch. Being the external face of Home Instead, candidate must display our core value, CARE (v.) Committed, Accountable, Responsive, Encouraging at all times.
Salary
$50,000-$60,000 per year + Bonus
BENEFITS
- Vision Insurance
- Dental Insurance
- Life insurance
- Short Term Disability
- 401(k) with company match
- Honor system PTO
- Tuition reimbursement
- On going training and development
- Research and develop client relationships and produce referrals. Perform all phases of the sales process, including preparation and documentation of follow-up calls, recommendation of appropriate Home Instead services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of care plans
- Conduct service inquiries and care consultations as needed following the consultative sales process
- Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service
- Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and Care Professionals, and referral providers/care providers
- Achieve inquiry generation objectives with the primary goal of bringing in new business to increase overall market share
- When required, utilize Salesforce to ensure prompt and quality follow-up with inquiries and referral providers
- In conjunction with Home Instead leadership, develop sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals
- Effectively present Home Instead marketing materials and services to referral providers including 1:1 meetings, as well as planning, arranging and conducting formal group presentations.
- Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities
- Work with team members to coordinate various aspects of a clients care
- Recognize referral providers when they refer clients to Home Instead
- All other duties as assigned
- College degree or equivalent work experience
- Related business or sales experience (consultative sales a plus)
- Must possess a valid drivers license and be insurable
- Proven history of sales relationship building
- Excellent oral and written communication skills with the ability to listen effectively
- Sales/result driven with a sense of urgency
- Strong presentation skills
- Optimistic outlook with positive energy
- Proactive self-starter who takes initiative
- Strong organizational skills with the ability to effectively prioritize work
- Professional appearance and demeanor
- 2 years
- Day shift
- Monday - Friday
- Driver's License and Car Insurance (Required)