Customer Service Representative
Four Seasons Heating, Air Conditioning, Plumbing, and Electric has been serving Chicagoland since 1971, known for delivering exceptional customer experiences. They are seeking dedicated Customer Service Representatives who are passionate about customer advocacy and problem resolution in a fast-paced environment.
Responsibilities
- Assist customers with questions, concerns, and service-related needs while ensuring a positive experience
- Help identify customer needs and coordinate appropriate follow-up or resolution
- Uphold Four Seasons’ service standards while managing multiple priorities efficiently
Skills
- Prior customer service experience with a demonstrated record of reliability and professionalism
- A strong commitment to teamwork and customer satisfaction
- Ability to multitask, think critically, and adapt in a fast-paced environment
- Excellent written and verbal communication skills
- Typing proficiency of at least 30 WPM
- Flexibility to work overtime, weekends, and holidays as business needs require
Benefits
- Medical Insurance (employer subsidized)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Dental Plans (free to employees)
- Vision Plans (free to employees)
- Short Term Disability (free to employees)
- Long Term Disability
- Basic Life Insurance (free to employees)
- Holiday Pay
- Paid Time Off
- 401k with Matching
- Credit Union
- Cellular Discounts
Company Overview