Customer Service (Renovations)
Chadwell Supply is a recognized leader in the supplier category, recently named the National Apartment Association's 2025 Top Employer. They are seeking a Renovation Coordinator responsible for managing incoming renovation-related inquiries and processing quotes, orders, and returns efficiently. The role emphasizes strong communication skills and the ability to work in a self-managed team environment.
Responsibilities
- Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax
- Maintain accurate documentation of Quotes and Orders
- Meet acceptable turnaround times, as required for Quotes, Returns, and Orders
- Review and process Return Authorizations (RGA) promptly
- Monitor Renovation queues
- Web support for renovations
Skills
- Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
- Be proficient in Microsoft Outlook, Word, and Excel
- Have strong process analysis and improvement skills
- Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability
- 401K
- 104 hours paid time off accrual
- Paid holidays off
- Employee Discount Program
- Long-term Career Opportunities
Company Overview