Contact Center Representative I - Woodbury - Mar-Apr 2026 - PTB
Ideal Credit Union is a large Twin Cities credit union recognized for its excellence in service. They are seeking a Contact Center Representative I to provide professional, accurate, and friendly service to members via phone, resolving issues and making product recommendations.
Responsibilities
- Provide members and prospective members with professional, accurate and friendly service via the phone
- Meet members' needs by resolving issues and making product recommendations while utilizing credit union service quality standards and the Preferred Way of Selling
Skills
- Prior telephone or contact center experience
- Ability to provide professional, accurate and friendly service via phone
- Ability to resolve issues and make product recommendations
- Utilization of credit union service quality standards and the Preferred Way of Selling
- Prior credit union experience
Benefits
- Health/dental insurance
- Personal leave
- Tuition reimbursement
- Life insurance
- Retirement
Company Overview